Returns & Exchanges

At Ellie Seattle, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items in their original condition. If your piece isn't the perfect fit for your space, our team is here to help you find a replacement or process a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original protective packaging and boxes to ensure they arrive back at our warehouse safely.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing